How to get started with SoloKeys?



I’ve ordered 2 Solo Keys and they have arrived today, however I am having trouble setting them up.

When I plug both of them, all seem to work (they light up) - I have one USB-C and one USB-A -
However, when I follow the instructions to register them (with Google in this case), it cannot detect them.

It happens both for Android (USB-C) and Windows 10 (USB-A).

Am I doing something wrong?

The order # is 1078.

Thank you.

Best regards,
Laur Florin